Responsible for installing or upgrading components, setting up software, assisting with network administration, and resolving all IT support issues.

Tasks and responsibilities

• Review diagnostics and assess the functionality and efficiency of systems
• Implement security measures
• Monitor security certificates and company compliance of requirements
• Offer technical support to company staff and troubleshoot computer problems
• Install and update company software and hardware as needed
• Anticipate and report the cost of replacing or updating computer items

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field
• Proven experience of 5 years in the same role, preferably in a fast-paced, growth-oriented environment
• Working knowledge of relevant operating systems, software and programming
• Excellent problem-solving and critical thinking skills
• Keen attention to detail
• Good organization, time management and prioritization
• Efficient troubleshooting abilities
• Effective communication skills, including speaking, writing and active listening
• Great customer service and interpersonal skills

Please refer to job description.