CLIENT MANAGEMENT OFFICER

The Client Management Officer is primarily responsible for the managing and growth of Philippine Urban Living Solutions Inc. (PULS)’s brands corporate partnerships. Specific roles as follows:

Job Responsibilities:

• Administrative

• Answers client inquiries through email, message, phone call and other platforms.
• Assists in site viewing and closing sales.
• Proposal Drafting for potential clients.
• Monitors Residential and Commercial Corporate Accounts - for Expiry and Renewal.
• Contract Notarization and Document filing.
• Additional Point of Contact for tenant inquiries and concerns under Corporate Account.
• Coordinates with other departments to relay and communicate Corporate concerns.
• Participates in road shows and industry events organized by Marketing Team.
• Research and explores revenue-generating services and products based on market trends and demands.
• Delivers data or reports – as needed.

• Operations

• Point of Contact of all Corporate Residential, Commercial, and Office Space Clients’ concerns.
• Works closely with Engineering, Operations and other Departments to address client requirements and concerns throughout the pre- and post-sales process. – Construction to mobilization.
• Reports to and collaborates with the Business Development Manager by providing timely updates and exploring potential corporate partnerships.

• Client Management

• Attends to client needs on a day to day basis
• Assist secured clients with their office needs such as:

• Inquiries about internet connection
• Day to Day weremote inquiries

• Aligns Business directives to all client and/or weremote corporate tenants

• Concierge /Front Office

• Management of Reception Area (Main workstation)
• Main POC for all incoming documents and deliveries to PULS and weremote office
• Directing and Helping Corporate Tenants/clients with their needs
• Ensures documents are properly filed and stored confidentially
• Ensures that Boardroom Reservation is well managed and updated
• Notification and Information dissemination for all corporate tenants whenever there new updates and business directives

Job Qualifications:

• Education and Experience:
• Bachelors Degree in Business Management, Office Management, Business Administration
• Open to Fresh Graduates
• Open to individuals with 6 months to 1-year experience
• Exposure in Client Management, Business Development is not required, but preferred
• Strong sense of Customer Service Skills
• Willingness to Learn and Client Partnership skills
• Work Location: Onsite
• Work Schedule: Monday to Friday

Please refer to job description.